Networking Field Guide for Introverts

Business Networking Field GuideDoes the idea of attending a networking event conjure up feelings of anxiety, nervousness, deep inside your stomach?

Does your heart start pounding when you walk into a room filled with people that you may or may not know?  Who do you speak to? What do you say?

Well, hold onto your stomach, get rid of those preconceived ideas about what networking is, and read on.

Your networking survival kit is here.

Face-to-face contact is still the #1 silver bullet for creating lasting relationships as well as growing a business.

Even if you hate the idea of networking, by the time you finish reading the tips in this ebook, I hope that you will realize that it can be an enjoyable way to meet new people and begin new friendships.

Networking is simply connecting with people.

Even if you are an introvert.

Once you place your order, we will contact you within 24 hours with the ebook.  Thank you.


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A Time of Business Renewal

snow-bushThere’s a bush by my front door that always takes the initiative and covers itself with bright yellow blooms as soon as we have a few days of spring here in Flagstaff.  And it always realizes that it celebrated spring too soon when we have another late snow storm, as we did the other day.

But that doesn’t stop this energetic little bush.  The snow melts and provides water to its roots and it just keeps on blooming until the bright yellow flowers are replaced by green leaves.

Why am I relating this story to you?  You probably have a bush similar to it in your yard.

But this is my special bush.

Each year, it reminds me that there will always be challenges to overcome.  On the morning, when I first discover its brilliant yellow flowers bursting forth, there’s a new skip in my step and a smile on my face.  I know that, even though, there may be a few more snowfalls, spring is on its way.

I know that it is time to dig out my business plan and review it to see how challenges of the past year have affected my business.  Since it’s always around tax return time, when this bush proclaims new life, I’ve already been forced to review the accounting figures for the past year.

This is something that all of us need to do at least once a year.  Most people think of January 1st as the time to review and renew.  But, in our industry, after the closing of fourth quarter, with its hectic holiday business season, we’re usually too tired and don’t have enough final figures to do this properly.

Then comes spring with flowers popping up, green leaves opening on the trees, and sunshine.

Most of you probably don’t think of weather in relation to business.  But I do.  For me, winter is a time for taking advantage of all the seeds I’ve planted during the summer and fall.  This is when the work load is heaviest and the profits are greatest.  By spring, I’m tired.  I’m ready for the sunshine.  I’m ready for a chance to review the past year and make whatever changes need to be made.  I’m ready for renewal.

How about you?

There’s no way around SEO

You’ve built your website, added a shopping cart and gorgeous pictures, and waited.  And waited.  And waited some more.  Where’s all the traffic.  Why haven’t they found you?

Regardless of how beautiful or efficient website you may have, there’s simply no way around it.  The internet is not a place where “if you build it, they will come!”

Search engine optimization is one strategy that you can’t ignore.

It’s not all that difficult — rocket science and brain surgery are much more difficult and takes longer to learn.  But you have to be careful who you learn from and what you learn.  There are all sorts of “tips” and “tricks” that folks online guarantee will quickly take you to the top.  But beware.  If you use the wrong “tips” and “tricks”, you might get your listings listed on the back pages of that favorite search engine — or even nowhere to be found at all.

It doesn’t take “tips” and tricks.”  It takes a bit of knowledge and time.

In some future posts, I’ll talk about some of the things you should do to increase your standings in the search engines.  Equally important, however, are some of the things you SHOULDN”T do.

1.  Forgetting the title tage for each page.  The title tag appears at the top of the browser and tells the search engines what the page is about.  Forgetting to include it is just like your forgetting to sign a letter you send out to your customers.

2. Using the name of your business or the url name as the title tag for each page.

3.  Stuffing the title tag with a list of words such as:  gift baskets, gourmet gift baskets, holiday gift baskets, gift baskets for kids, mother’s day gift baskets, and on and on.

4.  Using the title tag to welcome your customers.  It’s great to have a friendly website but the title tag is not the place to tell them how glad you are to have them there.

5.  Keywords meta tags, that are well written and contains just one or two keywords, is the way to go but unfortunately most search engines ignore them.  But a keyword meta tag that includes a long string of words or trademarked names of other businesses can get you penalized.

6.  Typing your keywords over and over again at the very top or bottom of your page  is an old trick that can hurt you.  How many websites have you seen that have every state in the Union listed as places they deliver to?

7.  Hiding words by using the webpage background color for the color of the text.  This little “tip” can get you banned from Google.

8.  Using keywords, that have nothing to do with your website,  to trick the search engines into sending traffic to you.

These are just a few things that can create problems with the search engines.  Seach engine optimization is very straight forward and doesn’t require tips and treats.  We’ll be talking about this more later.  In the meanwhile, make sure that you aren’t making some of these seach engine killing mistakes.

Beware – You Can Create A Whole New Person on the Internet

As more people lose jobs or income, more and more scams–or less than honest opportunities– are appearing on the internet.  As a professional writer, who personally knows a lot of other writers, let me say that you should NEVER believe everything you read.  As someone once said, “Don’t believe most of what you read, and only half of what you see!”

Talented writers, professional motivational speakers, and website entrepreneurs can be very creative.  They can even create a whole new person and make you believe that they exist.  Unfortunately, anyone can say anything on the internet as long as it doesn’t lible someone else.

What does this have to do with gift business owners who are Creative Gift Entrepreneurs?  A lot!

How many times have you received emails telling you how wonderful a particular product or service is and how great the person behind it is?  We all have at one time or another.  Most of us regularly receive emails offering to put us on page one of the search engines if we only hire them to optimize our website.  Or how about the minister wanting to buy large quantities of a particular gift if you’ll only let him know how to pay you?  There are many scams– and the internet is a gold mine for scammers and those who are less than honest.

Innocence or Deceit — Which is it?

A person, who wants to impress potential customers,  can even create a whole different personality and resume for themselves in order to lure you into their web of deceit.  Sometimes it’s very innocent as in the example of the gift basket entrepreneur who has created a “twin” to handle the marketing aspect of his business or the business owner who has created an “assistant” to handle the customer service and email responses.  There’s nothing wrong with either of these creations.

But other times, it’s not so innocent, particularly if the person is trying to take your money for a product or service that doesn’t exist.  The statement “Buyer Beware” is very true of any internet website or email wanting to sell you something.

How to Protect Yourself?

How can you protect yourself?  It can be difficult as folks, who do this, are truly creative entrepreneurs.  Their background and experience and even testimonials can sound so convincing that any of us can be easily fooled.  But, unless you are personally familiar with a particular person, product, or service, ask someone that may be more familiar with what you are considering.  Does their resume include speaking and writing experience?  If so, ask for references and check them out.  Do they include testimonials?  If so, ask for names and phone numbers and check them to see if they actually exist.  Even then, a reference may be a “friend in on the kill.”

If it is a website, check the domain name and see when it was first registered.  You can do that easily at whois.com or any other website where you can buy domain names.  If it is brand new, I would be a little suspicious.  It could be legitimate or it could be someone out to make a fast buck before disappearing.

If it is an opportunity or product related to your own industry, it’s easy enough to ask others who are familiar with the industry what they know about a particular person, product, or service.

But, as I said, anyone can say anything or even create a whole new persona on the web.  I could tell you that I’ve published ten books about the gift basket industry and they’ve each sold over a million copies.  That would be a lie but you would have to do some research to discover that it is untrue.  I could tell you that I’ve been a speaker at The Basket Connection Convention in Orlando and again in Atlanta and that I was a regular staff writer for our trade magazine, Rave Reviews, since it began.  That would all be true and could be checked out with anyone who is familiar with our industry.

So, if you are considering spending money for a product or service that you are unfamiliar with, check it out.  It could be the best thing since sliced bread or it could be someone anxious to take your money in exchange for little or nothing.

Zero Cost Business Startup Myth

Zero Cost Startup Myth

When I talk at various small business events or tell others what I do, people are curious about how to make money working from home with a computer.  They seem to think that anyone can start a business for no money and little time.

That vision is a myth.

The reality is that it takes money (and lots of time) to make  money – whether you are selling online, locally, or in a retail store!

Regardless of the type of business you’d like to start, you won’t succeed without spending some money. This is particularly true if you are starting a gift business.  Unless you are planning to just use a dropship company to create your products, you will need products and supplies to create your gifts.  We’ll talk about these costs in another post.

You can always sell locally and forget online sales.  But even that requires time and money.  I can tell you from experience that selling to friends and at craft shows is just not a viable way to start a profitable business.  Your friends will want discounts or even your products for your cost.  You can sell some individual gift products at craft shows but people who attend craft shows just aren’t looking for gift baskets.

You can market to local business owners and actually do quite well if you do it right.  But even that has costs involved.  This is one way to keep your costs low, however, as you learn the ropes.

Eventually, however, you are going to want and need to have a website in order to look professional and to be taken seriously in today’s technologically oriented world.  And there is no way that this can be done for zero cost.

Here are just a few examples of the what you will need to spend just starting a website if you plan to sell online.

Domain registration ($12/yr.) – This is the name (or url) for your website. It appears at the top of your browser when you click or type it in. Costs vary from around $9 at Namecheap.com to $12 or so at Googledomains.com or GoDaddy.com. There are even occasional specials but those specials are for the first year only. It is not a one-time expense but the name has to be renewed each year. That’s not a lot of money but a lot of people don’t realize that they have to pay for it each year.

Web hosting (Less than $10 on up per year) – Once you have a domain, you have to have a place to store the website. With this, you get what you pay for. I personally used to use Hostgator for hosting until they sold to a big conglomerate and their customer customer deteriorated. The low-cost hosting companies store many different people’s websites on one server which is what makes it cheap but it also makes these websites SLOW. Customers don’t stick around while your website loads to their computer from a slow server.

I now use Siteground for my hosting.  Not only are they very dependable and the customer service is great but they even include an SSL certificate for each domain that I host there.  The SSL certificate is what makes your site secure and is required if you accept credit cards.  It also changes the url from http to https which is very important for ranking on Google.

Web Hosting

Web design/development (costs varies) – I’m a huge WordPress fan; it’s all I build on although I have been experimenting recently with Shopify which is an all-in-all shopping cart/hosting platform. .

But the disadvantage of platforms like WordPress is the misconception that anyone can create an awesome DIY website in 5 minutes. A better option if you aren’t familiar with code and how to use wordpress is a fully-hosted platform like Shopify.  Big Commerce is similar but I personally prefer Shopify.

Some other advantages of using a fully-hosted platform such as Shopify are:

  • You never have to worry about getting hacked.  If you never want to deal with site security, then go with a fully hosted cart such as Shopify.
  • You never have to worry about server downtime. When you host your own site, sometimes you can make an edit and screw things up. I know.  I’ve done that several times while working with my wordpress site.
  • Backups are usually automated. I’ve never lost all my data and my hosting company does back up my site  but the idea of losing everything you’ve spent weeks, months or even years creating is enough to give me a heart attack.  If you don’t want to worry about backing up your data yourself, then go with a fully hosted platform
  • You have someone there to help. Going the open source route like woo-commerce or even the shopping cart that I have used since I started by online business many years ago can be a lonely endeavor. Basically, you must be a self-learner and know how to use the forums effectively. But with a fully hosted cart, you can usually get someone on the phone within a few minutes.

The costs of a fully hosted platform can quickly add up as well and you can’t judge the overall cost based on the base price alone. For example, many of Shopify’s plugins carry a monthly fee that must be factored into the equation.  However, they also have many free apps that are very helpful.

But what about those free website builders like Weeby, Wix and others? Like most things in life, you get what you pay for. They are great for learning the basics but if you plan to have a professional business, they just aren’t going to do it. And if you want a shopping cart, which is essential for an e-commerce business, it is not free.

Search Engine Optimization:  Learning what you need to know to build a website and make it rank high enough to be found when someone searches for your products takes time. Lots of time. I am a DIY self-taught computer user but most are not. The answer, then, is to have a developer build it for you. The cost for that starts at a rock-bottom $500 for a basic site and goes on up.

SSL certificate ($50+/yr.) – Planning to accept credit card payments on your website? If so, you need one of these in place. And even if you plan to skirt around that by using PayPal or another third-party processor, you’ll pay fees for every payment you accept.  Some of the shopping carts include the SSL Certificate in their monthly fee.  This is true of Shopify.

Merchant Account (usually free to set up but costs vary per month). This is what you need to accept payments for your products. Most people aren’t going to pay you with a check or cash unless you are selling locally. You have to have a way for them to pay you. There are many different options.

You can check with your bank but banks usually have high fees. And you have to be very careful about setting up a merchant account or you may find yourself surprised with all the additional fees that are tacked on and even the cancellation fee when you decide to change to a different processor.

Fortunately, there are several options now that weren’t available when I started my business that have a “what you see is what you get” fee system. Authorize net, PayPal, and Stripe are three processors that charge 2.9% + 30 cents per transaction. They are the easiest to set up. As a matter of fact, if you decide to set up your website on Shopify, you will get their transaction fee of 2% waived if you use their payment processor which is also 2.9% + 30 cents per transaction.

These are just the costs for setting up a website. There are also expenses for inventory, equipment, shipping, and all the other costs of operating a business.

NO, starting a business is not FREE but it can be done on a shoestring.

You can certainly build a blog or even a website without a shopping cart on some of the free sites like WIX, Weebly or Blogger.com. This is a great way to experiment and learn but it won’t result in a profitable business.

There are other options that people tend to forget when starting a business. You can sell your products on Etsy, Amazon, Ebay, and other marketplaces. Etsy allows you to set up a branding page for your individual business while the others do not. But Etsy only allows handcrafted and antique products to be sold there. Gift Baskets, including products that you buy and incorporate into designs, are definite no-nos on Etsy.

Each of the marketplaces have fees and learning curves. Amazon gives top rankings, when someone searches, to the companies that sell lots of products which makes it difficult for a newcomer to get their foot into the door unless they have a unique product.

If you have a dream to start an online business, I know this sounds discouraging.  You can eliminate the fees of a website by selling locally but you will end up missing out on sales from people who expect you to have a website.

Don’t be too discouraged.

If you have little money, you can still start a business.  But you need to have your eyes open so that you don’t lose your shirt.

Be aware, however, that it won’t happen for free.

You can do it on a shoestring if you are willing to learn and do much of it yourself. Even then, you will spend some money.

I recommend that you start small and grow it gradually as you learn what is really needed and what sells best for you. We have been there and done that you can learn from our mistakes. Spend your time and money wisely.

You’ll find lots of unscrupulous people out there with their hand out wanting to sell you their services. If I bought every “too good to pass up” opportunity, I would be broke.

Don’t buy or sign up for coaching or anything else on an impulse. Research it and the person offering the opportunity carefully. There are people who make their money by teaching you how to do something that they haven’t been successful at doing themselves. Talk to others in your industry before committing to a large amount of money.

Be realistic about what you can afford to spend.

If money is tight, and it is for most people starting a small business, start slowly. Learn as you go. Invest in only what you need at the moment.

You don’t have to have everything you would love to have to start a business. For example, a ribbon imprinter to personalize your gifts is a great addition but that is something that you can put off buying later when you are more established.

But a mistake that many small business owners, who start on a shoestring,  neglect is LEARNING. You can save yourself a ton of money and headaches if you find resources that are reliable and honest.

If your industry is gift baskets, one the best resources out there is a book written by Shirley Frazier and sold on Amazon called, How to Start a Home-Based Gift Basket Business (Home-Based Business Series).

Need help learning how to design. Shirley’s book Gift Basket Design Book: Everything You Need To Know To Create Beautiful, Professional-Looking Gift Baskets For All Occasions is another excellent investment.

Sign up for Facebook groups that have members who are experienced in your industry and can answer your questions. Just be aware that many members of these groups are new as well and it could be the “blind leading the blind.” You are invited to join the group that I moderate and participate in regularly at Gift Basket Network. You have to request to join and be approved. That is not to keep you out but to keep spammers out.

What it all boils down to is this:

You can create a website on a free platform without spending money. But there will come a day, especially if you want that website to function as a real business, when investing some of your own money is inevitable.

Unless you are using dropship companies to provide your products, you will eventually have to invest in inventory and supplies to create and ship the products that you are selling. You will want to have your own domain rather than one that is tagged onto the hosting company’s name (mywebsite.shopify.com). You will want to have marketing materials such as business cards, brochures, postcards, etc.

Yes, you can create a free website on a free platform but I don’t know of anyone who succeeded in creating a no-cost online business, because it just isn’t possible.

For your online business, you can forget about most of those fees that I outlined above by setting up your store at one of the “all-in-one” shopping carts like Shopify or Big Commerce.  The cost for Shopify is $29.95 a month with a 14 day free trial for you to play with it.

But regardless of which road you decide to take, there is no such time as a zero-cost-startup gift business.

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